1) Create backup using BlackBerry Desktop Managers for all your settings / emails / etc.)
2) Wipe your device using BBSAK
3) once you get the white screen which says no OS bla bla bla...507.....launch loader and install your new Os....
4) once you are back to your home screen on the new OS....launch the BlackBerry Desktop Manager and restore the backup.
5) now you just need to reinstall all your apps themes
This will ensure you have a clean install, plus get the latest version of the software, that's how I always do it
2) Wipe your device using BBSAK
3) once you get the white screen which says no OS bla bla bla...507.....launch loader and install your new Os....
4) once you are back to your home screen on the new OS....launch the BlackBerry Desktop Manager and restore the backup.
5) now you just need to reinstall all your apps themes
This will ensure you have a clean install, plus get the latest version of the software, that's how I always do it
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